Post by ***@gmail.com Tony Smith Prestbury
I am fed up with TalkTalk's slow rural broadband.
Maybe the 1980s wiring of my estate would affect any provider, but what
providers do other use and are you satisfied with speed and reliabilty?
As Btms' husband said, if you're on the wrong sort of exchange, changing
provider will just change who sends the bills and passes on fault
requests to BT Wholesale - it's like "changing" utility company, you
don't get any different electricity or gas.
http://usertools.plus.net/exchanges/ (you don't have to be a PlusNet
customer) will tell you some things about your exchange.
https://availability.samknows.com/broadband/broadband_checker will tell
On the whole, changing supplier _may_ not change your speed - certainly
if you change to a company whose equipment is _not_ in your exchange,
then it will depend on whose equipment the company you switch to uses -
it may be the same as your present supplier. The same applies to
reliability: it's how good your supplier are at chasing BT Wholesale (or
whoever) that makes the difference; the top two companies for doing that
are reputed to be Zen and Andrews & Arnold (A&A). I'd thought they were
also the most expensive, but apparently Zen might not be: just yesterday
I had a look into this for someone else, and here are _some_ useful
A huge report, but just go to pages 21 and 22, and add together "Very
satisfied" and "fairly satisfied" to compare. They only cover BT, EE,
PlusNet, Sky, TalkTalk, and Virgin Media.
covers more (12) - just scroll down to the chart with star ratings in
it. (Basically, avoid TalkTalk, but we know that!) Surprisingly it puts
its top choice - Zen - between Virgin and PlusNet in terms of value for
money; I'd heard Zen were excellent for customer service and technical
support, but I thought they were expensive.
There's another (rather bald) table at the bottom of
. (Zen wins there too.)
Hope those help.
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)***@T+H+Sh0!:`)DNAf
Kylie may have the world's most beautiful bottom, but the important thing is -
she never, ever talks out of it. - Kathy Lette, RT 2014/1/11-17