krw
2017-07-02 22:25:57 UTC
Another puzzler for you all.
Last night prior to the aforementioned concert we ate at an adjoining
restaurant. They have two menus - a menu du jour and an á la carte.
The former had a two course and a three course price
Wofe ate three courses from the former and I ate two courses but
selected a cheese board from the main menu as I cannot consume the sugar
in most desserts.
When the bill arrived we were charged for two x three course menu on the
first menu plus the cheese board from the main menu.
When I sought to point this out the response was to explain that
normally people could only select from one or the other menus throughout
and therefore she had hit the buttons as I had had three courses.
However the cheese was charged at full price - so I was charged for a
dessert I had not had.
Why was the response not along the lines "I am very sorry sir, I shall
put it right immediately?"
I still left a (depleted) tip. Should I have left no tip at all?
Views welcomed.
Last night prior to the aforementioned concert we ate at an adjoining
restaurant. They have two menus - a menu du jour and an á la carte.
The former had a two course and a three course price
Wofe ate three courses from the former and I ate two courses but
selected a cheese board from the main menu as I cannot consume the sugar
in most desserts.
When the bill arrived we were charged for two x three course menu on the
first menu plus the cheese board from the main menu.
When I sought to point this out the response was to explain that
normally people could only select from one or the other menus throughout
and therefore she had hit the buttons as I had had three courses.
However the cheese was charged at full price - so I was charged for a
dessert I had not had.
Why was the response not along the lines "I am very sorry sir, I shall
put it right immediately?"
I still left a (depleted) tip. Should I have left no tip at all?
Views welcomed.
--
Kosmo Richard W
www.travelswmw.whitnet.uk
tiny.cc/KRWpics
Kosmo Richard W
www.travelswmw.whitnet.uk
tiny.cc/KRWpics