Post by Sid Nuncius
Trying to stay awake until midnight to scramble for a delivery slot in
three weeks time.
Ha bloody ha. No slots available now unless you're identified as
elderly or vulnerable. I've been trying all day to ring the number to
register with them (God knows, I qualify!) but just got an engaged tone.
I finally got through at 11.30pm and hung on with repeated messages
saying that someone would be with me soon...until it cut me off at 00.15
and they're now closed.
I spent my day, yesterday, doing much the same thing. In over 300
attempts, I got through to Sainsbury twice but, both times, lost the
line before I got as far as speaking to an actual person. Like you, I'm
OK at the moment as I've got orders booked for the next couple of weeks
but I am worried about what happens after that.
Tesco's booking page crashed at midnight and by the time it was up
again, no slots.
Nothing available from Waitrose or Ocado.
Ocado seems to be coping with this particularly badly but I think that
may be because they must still be in disaster recovery mode, after
burning down their main distribution hub, in Andover, last year. That
probably means they were already using any spare capacity in their
system, even before this happened.
Sleep (as best I can) and repeat tomorrow, I guess.
Sorry to moan, but this is horrendous. We do have people who will shop
for us, but little of what we need is available. At least I have
deliveries booked for the next two weeks. Hopefully, I'll be able to
get something organised by then, but God alone knows what we'll do after
that if I can't sort this out.
You have my sympathies. I'm in a similar situation but there's only one
of me and I don't have significant intolerances to deal with so, if I
have to end up eating stuff I might not choose, it won't be as serious
as it might be for some people.
 Of if that same sick person is denied access to food etc. because of
logistical failures :(
Best wishes, Serena
No society can legitimately call itself civilised if a sick person is
denied medical aid because of lack of means. (Aneurin Bevan)