2018-11-15 11:54:43 UTC
this morning protecting such people.
A caller from the Telephone Preference Management team called to offer
me an upgrade to block all nuisance calls including International ones.
I said that was kind of him.
In a new twist he asked if I was over 85 or not; I declined to answer
but it appears the scammers have decided that 85 is a magic break point
and everyone over that age needs a carer who has to give the
authorisation that he was seeking from me.
I felt I should point out that age was unimportant but that he should be
asking if there was any form of a power of attorney in place as that is
the legal defining element requiring to be ascertained, not an
individual's age. He did not seem to grasp the distinction but I
assured him I was the only person responsible in the house (well the
wofe has b******* off to Gran Canaria, I was supposed to go but am
grounded). He then asked me for the expiry date on my debit card. I lied.
At this point apparently he was insistent he had to pass me over to his
supervisor a very excited young man who was talking so quickly I did not
comprehend that he wanted £21.99 for this upgraded service, although he
promised me (repeatedly) that he would not charge me again in future
weeks, months or years (which I suppose was kind).
He was going so quickly and was so excitable that we had to go through
it again at a much slower pace (I told him that I was very old and just
could not keep up).
He then asked for the customer id numbers on my debit card below my name
- which he quoted to me and I quoted back something different to what
was on the card. I said that I was not in the habit of giving out
personal information and he told me that these numbers are not personal
information as they appear on bank statements, cheques and so on.
So I established the facts but he seemed to be a little wound up so I
had to ask him several times to stop shouting at me.
At this point I asked him to understand that he was offering me a
service and that whilst I was pleased I was not giving him the long card
number it was not possible for me to give him the numbers he had
requested. As he was providing a service I asked him to follow English
contractual law and to send me details of the service he was providing
and an invoice, or indeed an invoice with all of the details thereon.
Once received I would send a cheque.
He responded offering me a confirmation of the arrangement once he had
my £21.99 and I said that I needed full details and invoice and I would
happily send a cheque.
He seemed to think I was wasting his time and after a few more exchanges
he hung up on me.
Luckily I was a bit bored today. Normally I cannot be bothered. Little
things please ancient pensioners.
Kosmo Richard W
Kosmo Richard W