2020-10-03 09:44:36 UTC
Look what I just got from them. Is it me or does this seem over
lovely? I'm just an ungrateful GOW aren't I?
Greetings! Thank you for reaching out to me and giving me an
opportunity to help you.
This is Pranjal from VAT team here at Amazon.co.uk.
I understand your concern regarding the VAT refund for Order No:
026-0645193-4008314. I will make sure I take care of this for you on
Regarding this I have checked your order details and have found that
your order has not been dispatched yet. The system don't allow us to
take any action until the order is dispatched. Thus,in this situation
may I please request you to grant us the time until it is dispatched
as after that will be able to issue the VAT refund.
Please don't worry about this, I'm personally keeping a follow up on
this and will issue the VAT refund once the order is dispatched, and
send you a confirmation email about the same.
Please be assured that we are here to make things easier for you and
prevent you from bearing any loss.
You are truly one of our most loyal customers. Its always been a
pleasure to serve you.
We look forward to hearing from you soon. Take care and stay blessed.