Post by Mike McMillanPost by J. P. GilliverPost by KosmoPost by Mike McMillanI thought I heard a while back that the ISP’s practice of offering new
potential customers special deals that they then denied to existing
customers (I’m looking ar you Virginontherediculous!)nwas to be outlawed?
All sorts of things get promised but are never enacted. A promise is
cheap and soon forgotten.
Yes, I thought that too - but if it was in upcoming legislation, all
that stopped, on the day of the Drowning Street Declaration or the day
after. AIUI, there will be No New Laws until the general election (and
in practice I very much doubt for 3-5 weeks at the very least
thereafter).
(One I'd like to see is the treating of gambling ad.s the same as
tobacco ones, but society has changed and no party has even mentioned
them - for some years.)
Well, I present constrict err…. contract, runs for a few more months yet so
I lives in hopes (forlorn ones no doubt. I wonder what
Virginontheridiculous would say if I end the contract one day and apply for
a new (much cheaper) contract the next day?
Ah, that's different. The (proposed?) change was that there should be no
deals for new customers that were not available to existing ones; that
was to stop the practice that started in I think motor insurance, of
offering ridiculously low deals for new customers in the hope that
lethargy at renewal time would ... (but it's spread to all sort of
business now). There's also legislation - I think actually in place -
that they have to remind you, with the renewal quote, what you paid last
year - though I suspect that's _only_ motor insurance.
Reason I say what you suggest is different is minimum-term contracts; if
you try to get out of one of those, you can end up liable for an early
termination charge, which is almost what was left on the contract anyway
(I think it's only about 7% less for PlusNet).
If you're already "out of contract" that won't apply (but you're
probably paying about twice what you were a month until you sign up for
a new fixed term one).
You _can_ get out of a fixed-term one (note: IANAL!) _if_ the service
provided materially deteriorates. I'm anticipating lots of arbitration
when the POTS is turned off under this one, and probably a decision from
OfCom that's NOT in our (the customers') favour )-:.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)***@T+H+Sh0!:`)DNAf
The party arrangement, which obliges perfectly sensible people to pretend the
world is simple, turns representatives into drones.
Jeremy Paxman, RT 2019/8/31-9/6