Thunderbird woes

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this early-
release channel, or revert to an earlier release, but have no idea how
to do it, and in any case am terrified I'd lose data. The Mozilla forums
are no use - plenty of people have this problem and there is no response
from Mozilla. So far this is the only update I have had real problems
with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook (which
has even more bugs and less flexibility) and I have gigabytes of
archived messages I would need to transfer somehow...

Yes, I am on 128.2.3esr (64-bit) and don;t seem to have a problem.

I am having some problems with Chrome being very slow. I installed a
DUCKDUCKGO browser recently and it is much faster.

And don;t mention the Times app on my tablet. Freezes, goes slow, stops
and throws me back to the main screen, not to mention things like Word
Watch where a panel loads that lets you choose the right definition
where it only works in portrait and even then you sometimes cannot see
the RHS. You'd think it would be better in landscape but unusable there.

BrritSki

2024-10-08 07:51:17 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early- release channel, or revert to an earlier release, but have no
idea how to do it, and in any case am terrified I'd lose data. The
Mozilla forums are no use - plenty of people have this problem and
there is no response from Mozilla. So far this is the only update I
have had real problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook (which
has even more bugs and less flexibility) and I have gigabytes of
archived messages I would need to transfer somehow...

Yes, I am on 128.2.3esr (64-bit) and don;t seem to have a problem.
I am having some problems with Chrome being very slow. I installed a
DUCKDUCKGO browser recently and it is much faster.
And don;t mention the Times app on my tablet. Freezes, goes slow, stops
and throws me back to the main screen, not to mention things like Word
Watch where a panel loads that lets you choose the right definition
where it only works in portrait and even then you sometimes cannot see
the RHS. You'd think it would be better in landscape but unusable there.

And now I just restarted yesterday's Deadly Killer Sudoku and it briefly
flashed up the partially filled grid before dropping me back in the menu
and when I opened it again all my workings were gone !

I normally finish them on the same day (average about 20 minutes), but
this was a particularly tricky one and I had other duties... grrrr

BrritSki

2024-10-08 08:09:00 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early- release channel, or revert to an earlier release, but have no
idea how to do it, and in any case am terrified I'd lose data. The
Mozilla forums are no use - plenty of people have this problem and
there is no response from Mozilla. So far this is the only update I
have had real problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook
(which has even more bugs and less flexibility) and I have gigabytes
of archived messages I would need to transfer somehow...

Yes, I am on 128.2.3esr (64-bit) and don;t seem to have a problem.
I am having some problems with Chrome being very slow. I installed a
DUCKDUCKGO browser recently and it is much faster.
And don;t mention the Times app on my tablet. Freezes, goes slow,
stops and throws me back to the main screen, not to mention things
like Word Watch where a panel loads that lets you choose the right
definition where it only works in portrait and even then you sometimes
cannot see the RHS. You'd think it would be better in landscape but
unusable there.

And now I just restarted yesterday's Deadly Killer Sudoku and it briefly
flashed up the partially filled grid before dropping me back in the menu
and when I opened it again all my workings were gone !
I normally finish them on the same day (average about 20 minutes), but
this was a particularly tricky one and I had other duties... grrrr

And now, just to take the piss, it says that it took me 23 mins, instead
of the 15 it actually took, so it remembered something !

Neither number is correct as I'd already spent quite some time on it
yesterday (always listen to last night's TA while doing it as I can
happily cope with using 2 different parts of my brain for listening and
numbers, so I spent at least 14 mins yesterday, and probably the same
again later, so more than 23 minutes.

This morning I remembered a few of the key numbers as I went, so wrote
those in without working out the logic for them, so my short time today
was not right either.

Kate B

2024-10-08 09:24:49 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early- release channel, or revert to an earlier release, but have no
idea how to do it, and in any case am terrified I'd lose data. The
Mozilla forums are no use - plenty of people have this problem and
there is no response from Mozilla. So far this is the only update I
have had real problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook (which
has even more bugs and less flexibility) and I have gigabytes of
archived messages I would need to transfer somehow...

Yes, I am on 128.2.3esr (64-bit) and don;t seem to have a problem.
I am having some problems with Chrome being very slow. I installed a
DUCKDUCKGO browser recently and it is much faster.
And don;t mention the Times app on my tablet. Freezes, goes slow, stops
and throws me back to the main screen, not to mention things like Word
Watch where a panel loads that lets you choose the right definition
where it only works in portrait and even then you sometimes cannot see
the RHS. You'd think it would be better in landscape but unusable there.

I seem to be on the 32-bit version, I've no idea why. I wonder if I
could upgrade to the 64-bit?

Times app works wonderfully well on my (Samsung) phone and is rubbish on
my (Samsung) tablet, which is admittedly all of six years old. Keeps
freezing, not responding, closing unexpectedly. I do the crossword on
the laptop these days, as I can see it better anyway.

--
Kate B

BrritSki

2024-10-08 11:44:33 UTC

Post by Kate B
Times app works wonderfully well on my (Samsung) phone and is rubbish on
my (Samsung) tablet, which is admittedly all of six years old. Keeps
freezing, not responding, closing unexpectedly.

Just like mine then. Tablet is fairly new as it replaced one lost in the
great Autoroute Sleeper Robbery summer last year and it is on the latest
version of Android. Phone is fine, but I don;t use it a lot.

Nick Odell

2024-10-08 14:25:19 UTC

Post by BrritSki
great Autoroute Sleeper Robbery summer last year

Eh? Wot?
Anything to do with the Great Car Conflagration at Luton Airport?

Nick

BrritSki

2024-10-08 16:43:54 UTC

Post by BrritSki
great Autoroute Sleeper Robbery summer last year

Eh? Wot?
Anything to do with the Great Car Conflagration at Luton Airport?

No, a separate disaster.

Surely I told umra about sleeping in my car overnight in an Aire south
of Lyon and waking up to find that two rucksacks including laptop,
tablet phone and passport, plus all my clothes for a holiday in Italy
had gone ?

BrritSki

2024-10-08 16:47:40 UTC

Post by BrritSki
great Autoroute Sleeper Robbery summer last year

Eh? Wot?
Anything to do with the Great Car Conflagration at Luton Airport?

No, a separate disaster.
Surely I told umra about sleeping in my car overnight in an Aire south
of Lyon and waking up to find that two rucksacks including laptop,
tablet phone and passport, plus all my clothes for a holiday in Italy
had gone ?

<FX: checks >

Yes, OT Wot I did in my holidays thread, 31/5/23

Nick Odell

2024-10-08 19:29:49 UTC

Post by BrritSki
great Autoroute Sleeper Robbery summer last year

Eh? Wot?
Anything to do with the Great Car Conflagration at Luton Airport?

No, a separate disaster.
Surely I told umra about sleeping in my car overnight in an Aire south
of Lyon and waking up to find that two rucksacks including laptop,
tablet phone and passport, plus all my clothes for a holiday in Italy
had gone ?

<FX: checks >
Yes, OT Wot I did in my holidays thread, 31/5/23

Ah yes. I'd forgotten about that[1] but now I've relived the thread in
glorious technicolor.

Abstrads!

Nick
[1]I seem to forget quite a lot of things these days

Nick Odell

2024-10-08 14:21:14 UTC

Yes, I am on 128.2.3esr (64-bit) and don;t seem to have a problem.
I am having some problems with Chrome being very slow. I installed a
DUCKDUCKGO browser recently and it is much faster.
And don;t mention the Times app on my tablet. Freezes, goes slow, stops
and throws me back to the main screen, not to mention things like Word
Watch where a panel loads that lets you choose the right definition
where it only works in portrait and even then you sometimes cannot see
the RHS. You'd think it would be better in landscape but unusable there.

Is there an advantage in reading a newspaper through their proprietary
app? I just read everything in a bog-standard browser (usually
Firefox, sometimes Chrome) and don't seem to have any particular
problems with it.

Nick

Kosmo

2024-10-08 08:35:20 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early-release channel, or revert to an earlier release, but have no idea
how to do it, and in any case am terrified I'd lose data. The Mozilla
forums are no use - plenty of people have this problem and there is no
response from Mozilla. So far this is the only update I have had real
problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook (which
has even more bugs and less flexibility) and I have gigabytes of
archived messages I would need to transfer somehow...

Hi Kate

I have reverted previously (I am not on the early release channel). I
have a meeting this morning But will look up the guidance and try and
send you something this afternoon if that will help.

I did not lose anything when I downgraded.

--
Kosmo Richard W
www.travelswmw.whitnet.uk
https://tinyurl.com/KRWpics

Kosmo

2024-10-08 12:21:22 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early-release channel, or revert to an earlier release, but have no
idea how to do it, and in any case am terrified I'd lose data. The
Mozilla forums are no use - plenty of people have this problem and
there is no response from Mozilla. So far this is the only update I
have had real problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook (which
has even more bugs and less flexibility) and I have gigabytes of
archived messages I would need to transfer somehow...

Hi Kate
I have reverted previously (I am not on the early release channel). I
have a meeting this morning But will look up the guidance and try and
send you something this afternoon if that will help.
I did not lose anything when I downgraded.

Can you try the following:

1. Open Thunderbird
2. Help ---> Troubleshooting Information
3. Click Profile folder "Open Folder" (on my PC:
C:\Users\Richard\AppData\Roaming\Thunderbird\Profiles\v3rrkxox.default)
4. Close Thunderbird
5. Make a copy of everything in the above folder (126 items in my
folder - 26 sub-folders and 100 files).
6. Go to https://archive.mozilla.org/pub/thunderbird/releases/
7. Scroll down and select 115.15.0/
8. Scroll down - you will probably want win64/
9. Scroll down - you will probably want en-GB/
10. Click Thunderbird 115.15.0.exe
11. Hopefully this will download the installation file.
12. Run the installer
13. Launch the now-downgraded Thunderbird with the --allow-downgrade
switch:
Right-click your Thunderbird shortcut and select Properties
Suffix --allow-downgrade to the end of the program's file path
Launch
14. Prevent future updates by:
Opening Thunderbird's program folder (e.g. C:\Program Files
(x86)\Thunderbird)
Create a new folder called distribution and go into it
Create a new text file policies.json with the following content:

{
"policies": {
"DisableAppUpdate": true,
"DisableFeedbackCommands": true,
"DisableSystemAddonUpdate": true,
"DisableTelemetry": true,
"ExtensionUpdate": false
}
}

The latter needs to be unwound when you are willing to risk upgrades.

I have NOT done this for 128 but it was the way I backed out of 115
until it was stable.

--
Kosmo Richard W
www.travelswmw.whitnet.uk
https://tinyurl.com/KRWpics

Kate B

2024-10-08 17:24:18 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early-release channel, or revert to an earlier release, but have no
idea how to do it, and in any case am terrified I'd lose data. The
Mozilla forums are no use - plenty of people have this problem and
there is no response from Mozilla. So far this is the only update I
have had real problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook
(which has even more bugs and less flexibility) and I have gigabytes
of archived messages I would need to transfer somehow...

Hi Kate
I have reverted previously (I am not on the early release channel). I
have a meeting this morning But will look up the guidance and try and
send you something this afternoon if that will help.
I did not lose anything when I downgraded.

1. Open Thunderbird
2. Help ---> Troubleshooting Information
\Users\Richard\AppData\Roaming\Thunderbird\Profiles\v3rrkxox.default)
4. Close Thunderbird
5. Make a copy of everything in the above folder (126 items in my
folder - 26 sub-folders and 100 files).
6. Go to https://archive.mozilla.org/pub/thunderbird/releases/
7. Scroll down and select 115.15.0/
8. Scroll down - you will probably want win64/
9. Scroll down - you will probably want en-GB/
10. Click Thunderbird 115.15.0.exe
11. Hopefully this will download the installation file.
12. Run the installer
13. Launch the now-downgraded Thunderbird with the --allow-downgrade
    Right-click your Thunderbird shortcut and select Properties
    Suffix --allow-downgrade to the end of the program's file path
    Launch
    Opening Thunderbird's program folder (e.g. C:\Program Files
(x86)\Thunderbird)
    Create a new folder called distribution and go into it
{
    "policies": {
        "DisableAppUpdate": true,
        "DisableFeedbackCommands": true,
        "DisableSystemAddonUpdate": true,
        "DisableTelemetry": true,
        "ExtensionUpdate": false
    }
}
The latter needs to be unwound when you are willing to risk upgrades.
I have NOT done this for 128 but it was the way I backed out of 115
until it was stable.

Thank you. That is seriously scary. I shall think about it, also seriously.

--
Kate B

Kosmo

2024-10-09 09:27:39 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early-release channel, or revert to an earlier release, but have no
idea how to do it, and in any case am terrified I'd lose data. The
Mozilla forums are no use - plenty of people have this problem and
there is no response from Mozilla. So far this is the only update I
have had real problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook
(which has even more bugs and less flexibility) and I have gigabytes
of archived messages I would need to transfer somehow...

Hi Kate
I have reverted previously (I am not on the early release channel).
I have a meeting this morning But will look up the guidance and try
and send you something this afternoon if that will help.
I did not lose anything when I downgraded.

1. Open Thunderbird
2. Help ---> Troubleshooting Information
\Users\Richard\AppData\Roaming\Thunderbird\Profiles\v3rrkxox.default)
4. Close Thunderbird
5. Make a copy of everything in the above folder (126 items in my
folder - 26 sub-folders and 100 files).
6. Go to https://archive.mozilla.org/pub/thunderbird/releases/
7. Scroll down and select 115.15.0/
8. Scroll down - you will probably want win64/
9. Scroll down - you will probably want en-GB/
10. Click Thunderbird 115.15.0.exe
11. Hopefully this will download the installation file.
12. Run the installer
13. Launch the now-downgraded Thunderbird with the --allow-downgrade
     Right-click your Thunderbird shortcut and select Properties
     Suffix --allow-downgrade to the end of the program's file path
     Launch
     Opening Thunderbird's program folder (e.g. C:\Program Files
(x86)\Thunderbird)
     Create a new folder called distribution and go into it
{
     "policies": {
         "DisableAppUpdate": true,
         "DisableFeedbackCommands": true,
         "DisableSystemAddonUpdate": true,
         "DisableTelemetry": true,
         "ExtensionUpdate": false
     }
}
The latter needs to be unwound when you are willing to risk upgrades.
I have NOT done this for 128 but it was the way I backed out of 115
until it was stable.

Thank you. That is seriously scary. I shall think about it, also seriously.

Up to an including 13 is not that hard. 14 is (probably) overkill.
However I was so frustrated about 115 when launched that I went back for
some months - I am now running the final version of 115 happily but will
not go further for some releases.

--
Kosmo Richard W
www.travelswmw.whitnet.uk
https://tinyurl.com/KRWpics

Philip Hole

2024-10-08 09:06:35 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early-release channel, or revert to an earlier release, but have no idea
how to do it, and in any case am terrified I'd lose data. The Mozilla
forums are no use - plenty of people have this problem and there is no
response from Mozilla. So far this is the only update I have had real
problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook (which
has even more bugs and less flexibility) and I have gigabytes of
archived messages I would need to transfer somehow...

Thunderbird/Help/About Thunderbird/What's New/See all releases

--
Flop

Nick Odell

2024-10-08 14:33:34 UTC

Post by Kate B
I have gigabytes of
archived messages I would need to transfer somehow...

This can be a real headache, can't it. When I backed out of Eudora,
many years ago I exported all my messages to text files, hoping I'd be
able to reassemble them in another email client. I couldn't.

Now most of my emails are on the web in Hotmail/Outlook or Yahoo and
though I made an effort to download a couple of years' worth it was a
losing battle. What I worry about it that the owners of Outlook and
Yahoo may one day decide they don't want to provide the service any
more - as Google did with Groups - and where do we go from there? I
imagine Thunderbird is vulnerable that way too.

Nick

Kosmo

2024-10-09 09:29:52 UTC

Post by Kate B
I have gigabytes of
archived messages I would need to transfer somehow...

This can be a real headache, can't it. When I backed out of Eudora,
many years ago I exported all my messages to text files, hoping I'd be
able to reassemble them in another email client. I couldn't.
Now most of my emails are on the web in Hotmail/Outlook or Yahoo and
though I made an effort to download a couple of years' worth it was a
losing battle. What I worry about it that the owners of Outlook and
Yahoo may one day decide they don't want to provide the service any
more - as Google did with Groups - and where do we go from there? I
imagine Thunderbird is vulnerable that way too.
Nick

I have recently seen positive press comment on https://www.emclient.com/
but do not know anyone who uses it. I am tempted to try it for one
mailbox but struggle with the history which I keep - but rarely utilise.

--
Kosmo Richard W
www.travelswmw.whitnet.uk
https://tinyurl.com/KRWpics

Serena Blanchflower

2024-10-12 13:55:03 UTC

Post by Kosmo
I have recently seen positive press comment on https://www.emclient.com/
but do not know anyone who uses it. I am tempted to try it for one
mailbox but struggle with the history which I keep - but rarely utilise.

That looks interesting. If you do decide to try it, I'll be very
interested to hear how you get on - and, if I decide to try it, I'll let
you know what I think of it, as well.

For mail archives, I've got MailStore Home
(<https://www.mailstore.com/en/products/mailstore-home/>) which seems
to work pretty well as a mail archive. I forget why I needed to archive
a large batch of my local mail files, away from Thunderbird but I
haven't had any problems, on the odd occasion when I've actually needed
to find something and look them up.

--
Best wishes, Serena
Q. What lives in the bottom of the sea and shakes?
A. A nervous wreck.

Kate B

2024-10-12 15:07:25 UTC

Post by Kosmo
I have recently seen positive press comment on https://
www.emclient.com/ but do not know anyone who uses it. I am tempted to
try it for one mailbox but struggle with the history which I keep -
but rarely utilise.

That looks interesting. If you do decide to try it, I'll be very
interested to hear how you get on - and, if I decide to try it, I'll let
you know what I think of it, as well.
For mail archives, I've got MailStore Home (<https://www.mailstore.com/
en/products/mailstore-home/>) which seems to work pretty well as a mail
archive. I forget why I needed to archive a large batch of my local
mail files, away from Thunderbird but I haven't had any problems, on the
odd occasion when I've actually needed to find something and look them up.

I should try MailStore again. I had a go and it didn't work well,
scrambled my folders somehow, don't remember the details. But I do need
another backup solution, I think.

--
Kate B

Kosmo

2024-10-13 08:34:17 UTC

Post by Kosmo
I have recently seen positive press comment on https://
www.emclient.com/ but do not know anyone who uses it. I am tempted
to try it for one mailbox but struggle with the history which I keep
- but rarely utilise.

That looks interesting. If you do decide to try it, I'll be very
interested to hear how you get on - and, if I decide to try it, I'll
let you know what I think of it, as well.
For mail archives, I've got MailStore Home
(<https://www.mailstore.com/ en/products/mailstore-home/>) which
seems to work pretty well as a mail archive. I forget why I needed to
archive a large batch of my local mail files, away from Thunderbird
but I haven't had any problems, on the odd occasion when I've actually
needed to find something and look them up.

I should try MailStore again. I had a go and it didn't work well,
scrambled my folders somehow, don't remember the details. But I do need
another backup solution, I think.

I apparently have 17Gb of Thunderbird archives from email correspondence
whilst volunteering for a charity over a period of 3 years and from
which I stood down 12 months ago.

Views on when it is safe to delete this store? I do not believe I have
been asked to access it overtly in the last year.

--
Kosmo Richard W
www.travelswmw.whitnet.uk
https://tinyurl.com/KRWpics

Kate B

2024-10-13 10:55:52 UTC

Post by Kosmo
I have recently seen positive press comment on https://
www.emclient.com/ but do not know anyone who uses it. I am tempted
to try it for one mailbox but struggle with the history which I keep
- but rarely utilise.

That looks interesting. If you do decide to try it, I'll be very
interested to hear how you get on - and, if I decide to try it, I'll
let you know what I think of it, as well.
For mail archives, I've got MailStore Home (<https://
www.mailstore.com/ en/products/mailstore-home/>) which seems to work
pretty well as a mail archive. I forget why I needed to archive a
large batch of my local mail files, away from Thunderbird but I
haven't had any problems, on the odd occasion when I've actually
needed to find something and look them up.

I should try MailStore again. I had a go and it didn't work well,
scrambled my folders somehow, don't remember the details. But I do
need another backup solution, I think.

I apparently have 17Gb of Thunderbird archives from email correspondence
whilst volunteering for a charity over a period of 3 years and from
which I stood down 12 months ago.
Views on when it is safe to delete this store? I do not believe I have
been asked to access it overtly in the last year.

I have about the same, made up of emails concerning three different
charities plus a lot of personal stuff. I do find myself looking up
things relatively frequently, which is why the current TB constipation
when searching is so frustrating. I had a look at my old Mailstore
archive and it is missing odd things, but these are also missing in the
TB Local Folders.

--
Kate B

nick

2024-10-13 20:43:29 UTC

Post by Kosmo
I have recently seen positive press comment on https://
www.emclient.com/ but do not know anyone who uses it. I am tempted
to try it for one mailbox but struggle with the history which I keep
- but rarely utilise.

That looks interesting. If you do decide to try it, I'll be very
interested to hear how you get on - and, if I decide to try it, I'll
let you know what I think of it, as well.
For mail archives, I've got MailStore Home
(<https://www.mailstore.com/ en/products/mailstore-home/>) which
seems to work pretty well as a mail archive. I forget why I needed to
archive a large batch of my local mail files, away from Thunderbird
but I haven't had any problems, on the odd occasion when I've actually
needed to find something and look them up.

I should try MailStore again. I had a go and it didn't work well,
scrambled my folders somehow, don't remember the details. But I do need
another backup solution, I think.

I apparently have 17Gb of Thunderbird archives from email correspondence
whilst volunteering for a charity over a period of 3 years and from
which I stood down 12 months ago.
Views on when it is safe to delete this store? I do not believe I have
been asked to access it overtly in the last year.

I'd probably ask for an opinion over at uk.legal.moderated

Google seems to think some data ought to be deleted as soon as it is no
longer in use (GDPR) and some kept for as long as possible and no less
than six years (HMRC).

I think I'd be more inclined to trust uk.legal.moderated than Google.

Nick

Sam Plusnet

2024-10-12 18:34:28 UTC

Post by Kosmo
I have recently seen positive press comment on https://
www.emclient.com/ but do not know anyone who uses it. I am tempted to
try it for one mailbox but struggle with the history which I keep -
but rarely utilise.

That looks interesting. If you do decide to try it, I'll be very
interested to hear how you get on - and, if I decide to try it, I'll let
you know what I think of it, as well.
For mail archives, I've got MailStore Home (<https://www.mailstore.com/
en/products/mailstore-home/>) which seems to work pretty well as a mail
archive. I forget why I needed to archive a large batch of my local
mail files, away from Thunderbird but I haven't had any problems, on the
odd occasion when I've actually needed to find something and look them up.

I used Mailstore Home for a long time to back up my BTinternet email
account.
This was on the assumption 'they' would cancel the account at some point
after I changed my ISP.
This year (21 years after I left) they finally got around to cancelling
the email account, so I suppose I no longer need Mailstore Home.

--
Sam Plusnet

Joe Kerr

2024-10-09 11:49:39 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early-release channel, or revert to an earlier release, but have no idea
how to do it, and in any case am terrified I'd lose data. The Mozilla
forums are no use - plenty of people have this problem and there is no
response from Mozilla. So far this is the only update I have had real
problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook (which
has even more bugs and less flexibility) and I have gigabytes of
archived messages I would need to transfer somehow...

That's not an early release. It's extended support which is a
theoretically stable annual release (plus critical updates) aimed at
businesses that comprises the previous year's monthly(ish) releases. Of
course, a critical update to stable software may not play happily with
the rest of your system.

Have you thought of checking for conflicts by using it (on a freshly
booted MacHine) with no other programs running and then gradually
working back up to your normal environment?

--
Ric

Kate B

2024-10-09 12:43:03 UTC

Post by Joe Kerr

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early-release channel, or revert to an earlier release, but have no
idea how to do it, and in any case am terrified I'd lose data. The
Mozilla forums are no use - plenty of people have this problem and
there is no response from Mozilla. So far this is the only update I
have had real problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook (which
has even more bugs and less flexibility) and I have gigabytes of
archived messages I would need to transfer somehow...

That's not an early release. It's extended support which is a
theoretically stable annual release (plus critical updates) aimed at
businesses that comprises the previous year's monthly(ish) releases. Of
course, a critical update to stable software may not play happily with
the rest of your system.
Have you thought of checking for conflicts by using it (on a freshly
booted MacHine) with no other programs running and then gradually
working back up to your normal environment?

Yes. Still slows down and freezes. Something to do with writing to
folders, I think, since it happens when saving, sending, receiving, or
moving emails to other folders. Not enough memory? A full backup (via
Mozbackup) is about 15GB, but that includes a lot of Local Folders.
These are extremely difficult to search without freezing. V annoying.

--
Kate B

Joe Kerr

2024-10-09 15:28:11 UTC

Post by Joe Kerr

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early-release channel, or revert to an earlier release, but have no
idea how to do it, and in any case am terrified I'd lose data. The
Mozilla forums are no use - plenty of people have this problem and
there is no response from Mozilla. So far this is the only update I
have had real problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook
(which has even more bugs and less flexibility) and I have gigabytes
of archived messages I would need to transfer somehow...

That's not an early release. It's extended support which is a
theoretically stable annual release (plus critical updates) aimed at
businesses that comprises the previous year's monthly(ish) releases.
Of course, a critical update to stable software may not play happily
with the rest of your system.
Have you thought of checking for conflicts by using it (on a freshly
booted MacHine) with no other programs running and then gradually
working back up to your normal environment?

Thunderbird and Windows (I assume that Windows is involved) are not my
specialist subject(s). Shortage of memory does not sound likely to me.
That would also affect any other file access. Does your drive need a
defrag? The symptoms you describe do seem to ring a small bell in the
depths at the back of my mind but I can't recall what. I tried turning
round rapidly but the memory stayed well out of reach at the rear. I
don't think I can help with this.

--
Ric

Kate B

2024-10-09 17:59:01 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving me
bonkers as it keeps freezing. I would dearly love to get off this
early-release channel, or revert to an earlier release, but have no
idea how to do it, and in any case am terrified I'd lose data. The
Mozilla forums are no use - plenty of people have this problem and
there is no response from Mozilla. So far this is the only update I
have had real problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook
(which has even more bugs and less flexibility) and I have gigabytes
of archived messages I would need to transfer somehow...

That's not an early release. It's extended support which is a
theoretically stable annual release (plus critical updates) aimed at
businesses that comprises the previous year's monthly(ish) releases.
Of course, a critical update to stable software may not play happily
with the rest of your system.
Have you thought of checking for conflicts by using it (on a freshly
booted MacHine) with no other programs running and then gradually
working back up to your normal environment?

Folders may need compacting. But I've lost messages like that before,
where the body of the email has somehow disappeared but the placement
info has remained - this is enough sometimes to remind mw of what I was
loking for, and if that also disappears in a tidying-up exercise I'd be
sunk. So a bit stuck.

--
Kate B

Kosmo

2024-10-10 09:23:15 UTC

Post by Kate B
Is anyone here on the TB latest release 128.3.0esr? It is driving
me bonkers as it keeps freezing. I would dearly love to get off
this early-release channel, or revert to an earlier release, but
have no idea how to do it, and in any case am terrified I'd lose
data. The Mozilla forums are no use - plenty of people have this
problem and there is no response from Mozilla. So far this is the
only update I have had real problems with, perhaps I've been lucky.
But what other solutions are there? I don't want to use Outlook
(which has even more bugs and less flexibility) and I have
gigabytes of archived messages I would need to transfer somehow...

That's not an early release. It's extended support which is a
theoretically stable annual release (plus critical updates) aimed at
businesses that comprises the previous year's monthly(ish) releases.
Of course, a critical update to stable software may not play happily
with the rest of your system.
Have you thought of checking for conflicts by using it (on a freshly
booted MacHine) with no other programs running and then gradually
working back up to your normal environment?

Yes. Still slows down and freezes. Something to do with writing to
folders, I think, since it happens when saving, sending, receiving,
or moving emails to other folders. Not enough memory? A full backup
(via Mozbackup) is about 15GB, but that includes a lot of Local
Folders. These are extremely difficult to search without freezing. V
annoying.

Can I suggest a backup as per my original notes. Then doing the compaction?

I tried putting the Thunderbird folder on a remote drive but the speed
over the network was simply too slow.

--
Kosmo Richard W
www.travelswmw.whitnet.uk
https://tinyurl.com/KRWpics

john ashby

2024-10-13 11:09:27 UTC

I was recently updated from 128.2 to i28.3.1esr (on linux) and have not
noticed any problems yet so it may be that the point release has solved
the issues you have.

john

Kate B

2024-10-13 15:57:37 UTC